Questions & Answers

 FroGoodies meals are authentically and freshly prepared by trained chefs from the region in a professional kitchen. Subsequently, they are frozen directly at -24°C in sustainable, microwave-safe packaging to preserve freshness and nutrients. For quality assurance, FroGoodies are stored in state-of-the-art intelligent freezers. Temperatures are continuously monitored, and notifications are immediately sent to the quality control team upon approaching undesirable temperature ranges.

Shipping is carried out to minimize carbon print  in insulated boxes and recyclable packaging material. Only food courier services such as DPD_Food, DHL-Food, and FroGoodies delivery vans within a radius of 50 km around our location in Darmstadt are used.

Orders placed nationwide from Mondays to Thursdays before 5:30 PM will be delivered on the next working day or, in case of complications, at the latest on the day after next.

On Fridays, only express deliveries are dispatched. The dishes are delivered directly to your home or office between 8:00 AM and 4:00 PM.

Thanks to insulation and preservation techniques, FroGoodies dishes remain chilled until the evening of the delivery day.

Standard delivery to any address on the German mainland costs €4.95

Express deliveries with weekday guarantees cost €13,95, 

You can select the desired shipping method during the ordering process on our website.

We stay authenthic!. “FroGoodies” meals are expertly prepared by skilled chefs hailing from the region where a meal originates. These talented culinary professionals bring their expertise and passion for cooking to our professional kitchen, where they meticulously craft each meal with authenticity and freshness in mind. Rest assured, our dedicated team is committed to delivering high-quality, delicious dishes straight to your doorstep.

!We provide comprehensive heating instructions within each package to guarantee that your meals are warmed to perfection. These detailed directions are designed to make the heating process straightforward and efficient, ensuring that you can enjoy your FroGoodies dishes with ease and confidence. Whether you’re using a microwave, oven, or stovetop, our instructions are tailored to suit your preferred heating method, making it convenient for you to indulge in delicious, freshly prepared meals whenever you desire.

Sustainability is at the core of our values, and we at FroGoodies are proud to say that there’s hardly a Sustainable Development Goals (SDG) value that hasn’t been factored into our value proposition and processes. Find out more on our sustainabilty page .

Join our strive to become more sustainable. Inform us if you have up to 30 used FroGoodies bowls, and we will organize their return to us free of charge and give you a 10% discount on your next order.

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